ZifraWeb

Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: June 2025

ZifraWeb ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zifraweb.com or engage with our digital marketing and web design services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Personal Information You Provide: We may collect personal information you voluntarily provide, including your name, email address, phone number, mailing address, and project details when you fill out our contact form, subscribe to our communications, or engage our services.

Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This is collected via cookies and similar tracking technologies described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you project updates, proposals, and relevant communications
• Send SMS/text messages and email communications for which you have opted in
• Improve our website, services, and customer experience
• Process transactions and send related information
• Comply with legal obligations
• Prevent fraudulent activity and enforce our Terms of Service

3. SMS & Communications

Opt-In: By providing your mobile phone number and submitting our contact form or otherwise expressly consenting, you agree to receive text messages (SMS) from ZifraWeb. These messages may include service updates, appointment reminders, project notifications, and promotional content.

Message Frequency: Message frequency varies based on your interaction with our services. You may receive up to 4 messages per month, though this may vary.

Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and no further SMS messages will be sent unless you re-subscribe.

Help: Reply HELP to any message for assistance, or contact us at zifraweb@gmail.com or (949) 283-2089.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

4. Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., GoHighLevel as our CRM and communication platform), subject to confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All other data sharing and use — including text messaging originator opt-in data and consent — will not be shared with any third parties.

5. Cookies & Tracking

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use them to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Understand how visitors interact with our content

You can control the use of cookies through your browser settings. Disabling cookies may affect certain features of our website. We may use third-party analytics tools (such as Google Analytics) that collect information about your use of the site.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, access controls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services — GoHighLevel

We use GoHighLevel as our customer relationship management (CRM) and communications platform. GoHighLevel acts as a data processor on our behalf and is bound by its own privacy policy and data processing terms. GoHighLevel may process your contact information, communication history, and related data to facilitate our service delivery. For more information, visit GoHighLevel's Privacy Policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out of Communications: Unsubscribe from marketing emails or opt out of SMS at any time.
• Data Portability: Request transfer of your data in a structured, machine-readable format where applicable.

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

ZifraWeb

Terms of Service

Effective Date: January 1, 2025  |  Last Updated: June 2025

1. Agreement to Terms

By accessing or using the website located at zifraweb.com (the "Site") or engaging ZifraWeb ("Company," "we," "us," or "our") for any services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services. These Terms apply to all visitors, users, clients, and others who access the Site or engage our services.

2. Description of Services

ZifraWeb provides premium web design, digital marketing, brand development, and related services to businesses and individuals. Our services may include, but are not limited to:

• Custom website design and development
• Landing page creation and optimization
• CRM setup and automation (via GoHighLevel)
• Search engine optimization (SEO)
• Paid advertising campaign management
• Brand identity and graphic design
• SMS and email marketing campaign setup

Specific deliverables, timelines, and pricing for your project will be outlined in a separate project agreement or proposal.

3. SMS Messaging Terms

By providing your mobile phone number to ZifraWeb and consenting to receive SMS communications, you agree to the following terms:

Message Types: We may send SMS messages related to project updates, appointment confirmations and reminders, service announcements, promotional offers, and follow-up communications regarding our digital marketing and web design services.

Message Frequency: Message frequency varies. You may receive up to 4 messages per month depending on your service engagement.

Message & Data Rates: Message and data rates may apply. Please check with your mobile carrier for details regarding your plan.

Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP to any message received from us. Upon receipt of your STOP reply, we will send one final confirmation SMS and will not send further messages unless you re-opt in.

Help Instructions: For assistance with SMS communications, reply HELP to any message, or contact us directly at zifraweb@gmail.com or (949) 283-2089.

Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator.

Privacy Policy: Your mobile information will not be shared with third parties for marketing purposes. For full details, please review our Privacy Policy.

4. User Responsibilities

As a user of our Site and services, you agree to:

• Provide accurate, current, and complete information when engaging our services or submitting forms
• Maintain the confidentiality of any account credentials or project access information
• Notify us promptly of any unauthorized use of your information
• Use our services only for lawful purposes
• Cooperate with our team in a professional and timely manner to facilitate project completion
• Provide necessary materials, feedback, and approvals within agreed timelines

5. Acceptable Use

You agree not to use our Site or services to:

• Violate any applicable local, state, national, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Transmit any unsolicited or unauthorized advertising or promotional material
• Upload or transmit viruses or any other malicious code
• Collect or harvest any personally identifiable information from the Site
• Use the Site for any fraudulent, deceptive, or harmful purpose
• Infringe upon or violate our intellectual property rights or those of any third party

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of ZifraWeb or its content suppliers and is protected by applicable intellectual property laws. Upon full payment for services rendered, deliverables created specifically for your project (e.g., custom website design, logos) will be transferred to you as agreed in your project contract. ZifraWeb retains the right to display completed work in our portfolio unless otherwise agreed in writing.

7. Payment Terms

Payment terms, project milestones, and refund policies for specific engagements will be outlined in your individual project agreement. Generally, deposits are non-refundable once work has commenced. Final deliverables will be released upon receipt of full payment.

8. Disclaimers

Our Site and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific business results, rankings, or conversion outcomes from our marketing services, as results depend on many factors outside our control.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ZifraWeb and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of our Site or services, even if we have been advised of the possibility of such damages. In no event shall our total liability to you for all claims exceed the amount paid by you to ZifraWeb in the twelve (12) months preceding the claim.

10. Third-Party Links & Services

Our Site may contain links to third-party websites or integrate third-party services (including GoHighLevel). These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Last Updated" date. Your continued use of our Site or services following any changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: